Shipping
All our furniture products are made to order and fully customized according to your selected design, size, material, and finish. Once your order is confirmed, our team begins the production process with careful attention to detail and craftsmanship. Production timelines may vary depending on the complexity of the design, but estimated delivery schedules will be shared at the time of order confirmation.
After completion, each item undergoes a quality inspection before being securely packed and delivered. Our team ensures safe handling and professional installation (if applicable) to guarantee a smooth experience.
Returns & Exchanges
As all products are customized and manufactured specifically to your requirements, returns or exchanges are not accepted once production has begun. Customized furniture cannot be resold due to its personalized specifications.
However, if your item arrives damaged or has a manufacturing defect, please notify us within 48 hours of delivery. We will assess the issue and provide an appropriate solution, including repair or replacement where applicable.
We encourage customers to carefully review all measurements, materials, and finishes before confirming their order to ensure complete satisfaction.